THE COMPANY This company is a global security technology firm who develop innovative solutions used by enterprise customers around the world. ROLE SNAPSHOT: System Administrator / Desktop Support role focusing on the support & management of the company's internal network systems infrastructure IT to 30-40 end users. It's a 'non-standard role' where you'll work alongside a global IT team to support IT in Australia assist with other regions. Full time in-office role with free parking. Responsibilities include: Break/fix Desktop Support for internal users - laptops, Windows 11, Microsoft 365 (Teams, OneDrive SharePoint, Outlook), printers, mobile phones etc. Administer, monitor, and manage internal network systems infrastructure - Windows/Linux servers, AD, DNS/DHCP, VMware, storage/backup solutions, FortiGate networking, VPN, wireless access points etc. Assisting in delivering local IT projects. Identify opportunities for automation and process improvement. Communication with senior stakeholders to understand and address IT pain points and think outside the box to develop innovative IT solutions to fix business problems. IT Security - coordinating with security teams to investigate & respond to cybersecurity incidents, CrowdStrike management, manage MFA, patching, security hardening etc). REQUIRED EXPERIENCE / BACKGROUND / KNOWLEDGE Suitable for a hands-on System Administrator / Desktop Support professional with on-prem and cloud experience who enjoys a broad/varied role. The following is required: Proven experience with the administration & support of on-prem infrastructure (Windows server, VM's, storage, networking etc). Background providing in-person IT Support for desktop hardware/software for end users. Self-starter capable of working independently, managing their own priorities, and making decisions with minimal supervision. Display a clear ability for self-learning and proactively 'thinking outside the box' to problem solve. Show logical and competent technical troubleshooting and problem-solving skills. Able to work full time in the office. This is a full-time permanent role located in Macquarie Park (full time in office) and is offering $90,000 - $100,000 (plus super) - depending on experience. Reference Number: 06800-0013396314 This is an on-site position. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.