Job Overview
Operational excellence is key to success in this role. As an Assessment Operations Manager, you will lead a high-performing assessment team and deliver exceptional Work, Health, Safety (WHS) risk review services across Australia.
Key Responsibilities
* Lead and develop your team to consistently achieve operational outcomes and deliver high-quality results.
* Allocate WHS risk reviews and manage internal/external assessor workloads effectively.
* Support the execution of strategic objectives and business initiatives.
* Collaborate with other business units to ensure efficient and effective outcomes.
* Identify opportunities for improvement and implement process enhancements.
* Drive innovation by leveraging available technologies in AI and automation.
* Act as a key point of contact for team and customer queries.
Required Skills and Qualifications
* 8+ years' experience in an operational role within a technical environment.
* 2+ years' experience in people leadership and management.
* Demonstratable experience in change management, innovation, and process improvement.
* High level commercial acumen and understanding of WHS legislation, regulations, and codes of practice.
* Strong communication and relationship building skills.
* Ability to engage stakeholders and bring people on board.
Benefits
* Opportunity to leverage expertise and make a meaningful impact.
* See your work contribute to business and customer success.
* Play a pivotal role in shaping the future of our organization.
* Grow and develop your career in a national business.
* Access to retail and corporate partner discounts.
Why Join Us?
* Be part of a dynamic team that drives innovation and excellence.
* Contribute to creating safer workplaces across Australia.
* Develop your skills and knowledge in a supportive and collaborative environment.
* Enjoy a competitive remuneration package and benefits.
* Make a positive difference in the lives of others.