About the Role
We are looking for a customer-focused, high-performing Customer Vehicle Representative to join our exceptional team and grow your career. As a Customer Vehicle Representative, you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz. The selected candidate will be available to work at both our Hobart Airport and Downtown locations.
* Create a positive customer experience by greeting and engaging our valued customers.
* Complete rental and return transactions efficiently and accurately.
* Sell Hertz rental options to our valued customers.
* Ensure overall customer satisfaction by resolving issues.
* Ensure all features of the vehicles are operational when returned by renting customer.
* Detail vehicles to the Hertz standard.
* Ferry vehicles as needed.
About You
* Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers.
* Previous experience in customer service or sales; experience in rental industry preferred.
* Flexibility of working hours (7-day shift work including weekends and public holidays may apply).
* A full and current AUS driver's licence with the ability to drive automatic vehicles.
About the Offer
* A competitive hourly rate & incentives.
* Opportunities for career growth and development.
* Full training and a company uniform.
* A supportive team environment.
* Employee Benefits and a motivating company culture.
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.
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