Account Manager – New Business Development
Are you a high-performing sales professional ready to make an impact in healthcare and education? Would you like to work for a global company that advances science, technology, and health?
About the team: This is an exciting opportunity to join the Elsevier Health eSales team—10 dedicated professionals supporting customers across Australia, New Zealand, and the Pacific Islands. We partner with healthcare providers and higher education institutions to improve patient outcomes and academic excellence.
About the role: We are seeking an Account Manager – New Business Development to drive growth across clinical and higher education institutions in South Australia, the Australian Capital Territory, Tasmania, and the Pacific Islands. The role involves identifying and securing new business, expanding existing customer relationships, and managing a strategic, direct sales process within a matrixed organization. You will develop strong professional networks within priority and strategic accounts while positioning Elsevier as a trusted partner in digital clinical and education solutions. Reporting to the Head of eSales ANZ, this is a permanent, full‐time role ideally based in Sydney, with a hybrid home/office arrangement and domestic and occasional international travel.
Key Responsibilities
* Drive new sales growth across Elsevier's digital clinical and education solutions
* Identify, prospect, and secure new business with new customers
* Cross‐sell and expand solutions within existing accounts
* Build strong relationships with a diverse range of customers, including C‐suite executives and senior stakeholders
* Manage complex, strategic sales cycles in a matrixed environment
* Develop and execute territory and account plans using recognised sales methodologies (e.g. MEDDPICC, Franklin Covey)
* Maintain accurate Salesforce data, pipeline management, and revenue forecasting
* Provide ongoing market insights and customer feedback to inform internal strategy and product development
Requirements
* Proven success in strategic account management and solution‐based selling
* Demonstrated experience in new‐business development, including prospecting, negotiation, and closing
* Consistent track record of meeting or exceeding sales targets
* Strong collaborative mindset with the ability to work toward shared goals
* Experience selling complex, consultative, or value‐based solutions
* Knowledge of healthcare and/or academic markets
* Clinical experience or qualifications highly regarded
* Ability to build credibility and influence at all organisational levels
* Process‐driven with strong commercial, analytical, and planning skills
* Excellent written, verbal, and presentation communication skills
* Experience working in an international or matrixed organisation (advantageous)
* Proficiency with Salesforce or similar CRM platforms
* Willingness and ability to travel domestically and internationally
Benefits
* Health benefits
* Flexible working arrangements
* Benefits for you and your family
* Life assurance and accident policies
* Access to learning and development resources
Equal Opportunity Employment
We are an equal opportunity employer with a commitment to help you succeed.
Company Overview
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare and partner for a better world.
#J-18808-Ljbffr