We are a growing disability support provider dedicated to delivering high-quality, person-centred services. Our focus is on empowering people with disability to live meaningful, independent lives. We pride ourselves on strong communication, reliable service delivery, and a supportive workplace culture.
About the Role
We are seeking an organised, proactive
Service Coordinator
to join our team. This hybrid position offers a mix of working from home and attending our North-West Tas office and participant/team meetings when required.
This is a key operational role responsible for coordinating disability supports, ensuring service quality, overseeing documentation, and maintaining compliance with NDIS and organisational standards.
Importantly, the Service Coordinator also works closely with, directs, and supports a Document Compliance Officer, who assists with all documentation, record-keeping and compliance processes associated with service coordination.
Key Responsibilities
Coordinate and monitor support services in line with participant plans and NDIS requirements
Oversee day-to-day workflow, rostering, operational priorities, and service quality
Maintain accurate documentation and ensure compliance with NDIS and organisational requirements
Work with and provide direction to the Document Compliance Officer regarding documentation, records, and compliance tasks
Liaise with participants, families, support workers, and external stakeholders
Review and update forms, processes, service records and documentation
Conduct compliance checks and contribute to continuous improvement
Manage service-related communications and follow up actions
Collaborate with internal teams to ensure smooth service delivery
Participate in rotating on-call roster
What We're Looking For
Experience in disability services, community services, case management, or service coordination
Knowledge of NDIS service delivery, documentation, and compliance
Strong organisational and time-management skills
Excellent communication and stakeholder engagement abilities
High attention to detail and ability to manage competing priorities
Confidence working independently and within a team environment
Must live in
North-West Tasmania
and be available for in-office days and local meetings
Certificate III/IV in Disability or Community Services (desirable)
Current WWVP, First Aid/CPR, Manual Handling, Police Check (<3yrs), Driver's Licence
What We Offer
Hybrid work arrangement (WFH + office days)
9-day fortnight with every second Friday off
Negotiable hours for the right applicant
Supportive team culture
Opportunities for growth, development, and leadership experience
The chance to genuinely make a difference in people's lives
How to Apply
Click Apply Now and include your resume and a short cover letter outlining your experience and why you're the right fit for the role.
#J-*****-Ljbffr