At Komatsu Australia, you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity Explore a rare opportunity with Komatsu! We are inviting proficient HD Fitters to join us as Technical Service Representatives, delivering support across client sites throughout Queensland. As a key player, you'll have the option to oversee the fleet health of either:
Komatsu Electric Wheel Loaders (WE1350, WE1850, WE2350) Komatsu Electric Drive Trucks (730E, 830E, 930E) Komatsu Loaders (WA900, WA1200), Excavators (PC4000 – PC5500) As the go-to expert, you'll provide technical support to maintenance personnel, guiding them through fault finding, major component replacements, and best practices for maintenance and operations.
Join us in shaping the future of technology and excellence!
Role Located: On-site with the client for optimal support – various mine sites to choose from.
Remuneration Base Salary + Vehicle + Bonus + Super + Phone + Laptop + Unlimited training courses
Key Responsibilities Serve as the primary liaison for technical and service information between the customer and Komatsu. Offer on-site application support and maintenance advice for Komatsu products. Ensure compliance with global service policies, updating manuals and procedures. Conduct on-the-job training, assist in parts procurement, and support warranty work. Maintain equipment standards, assist with integration into customer systems, and audit inventory. Review condition monitoring reports and provide regular and monthly reports to the manager. Komatsu Can Provide You With Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family-friendly benefits. Financial: Company-funded Income Protection Insurance. Career: Recognition, awards, flexibility, further education studies, and internal career development. Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health. Travel: Discounts with Avis, Qantas, Crown, IHG, and travel agents. Yearly Bonus: Potential to receive a yearly bonus. Referral Program: $3000 referral payment for referring a successful new employee to Komatsu. Your Knowledge, Skills, and Abilities Possess a trade qualification such as: Certificate III in Mobile Plant Technology or equivalent. Demonstrated experience in diagnosing, repairing, and servicing Komatsu heavy equipment. Desirable extensive expertise on Komatsu mining equipment. Valid Driver's Licence. Ability to analyze and troubleshoot complex hydraulic, mechanical, and electrical issues, providing effective solutions. Familiarity with maintenance targets, including availability, reliability, parts management, and component lifecycle management. Proficiency in cultivating robust relationships with both internal teams and external customers. Promote high standards of customer service for Komatsu products and services. A commitment to HSE by demonstrating safe behavior & HSE compliance at all times. Ready to get started? Simply hit the apply now button!
Komatsu offers a zero-harm culture in the workplace and a competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities, and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.
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