At Plenti, we’re shaping the future of fintech lending with innovative technology that delivers faster and fairer loans.
Role Overview
As a Collections Specialist, you will play a pivotal role in managing customer accounts with early-stage arrears for secured and unsecured loans.
Key Responsibilities:
1. Conduct thorough assessments of customer financial situations to propose tailored solutions.
2. Implement debt recovery strategies that balance maximized recoveries with exceptional customer service standards.
Our goal is to deliver exceptional customer experiences by leveraging our dynamic team’s expertise. We strive for a culture that values diversity, inclusivity, and collaboration.
We are passionate about making a difference in the lives of customers and contributing to a fast-paced environment.