Home Support Officer - Calvary Aged Care
Progress with purpose at one of Australia's largest health care providers. Salary packaging, benefits and career development in a supportive team environment. Permanent Full‐Time Position.
About the role
The Home Support Officer position at Calvary Balmoral Grove in Grovedale, VIC is a permanent full‐time role. The primary responsibility is to support the Home Manager in day‐to‐day administrative tasks, ensuring the smooth delivery of customer care. The role involves being the first point of contact for clients, residents, and staff, providing courteous reception and administrative support.
Responsibilities
* Ensure transparent and timely administrative activities to support customer care.
* Facilitate communication with residents, their representatives, and other stakeholders regarding office administration requirements.
* Reception duties: answer phones, greet visitors/contractors, manage appointments.
* Assist with walk‐in inquiries and record them appropriately.
Qualifications
* Well‐developed interpersonal and communication skills.
* Commitment to providing high‐quality customer service and a genuine interest in the elderly.
* Attention to detail, multitasking abilities, and effective time‐management skills.
* Proficiency in contemporary IT applications and platforms (MS Office, Teams, etc.), with a willingness to learn current ones.
* Proven organizational skills, ability to prioritize work independently and as part of a team.
Desirable Qualifications
* Previous experience in aged/health care.
* Rostering and payroll experience using Kronos.
* Qualifications in Administration.
Benefits
* NFP salary packaging benefits, discounted health insurance and gym memberships.
* Paid parental leave.
* Training, development pathways and career opportunities.
* Full‐time permanent opportunity.
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