Boutique surgical practice looking for a for full time Medical Receptionist to join our great team of specialist ophthalmic surgeons.
- **Full time, long term position**
- **Become part of a strong committed team**
- **Great location, close to public transport and shops**
We are a well established ophthalmology surgical specialist practice located at Northbridge, on the Lower North Shore, seeking a full time medical receptionist or administration assistant to join our team. As a team we pride ourselves on providing our patients with the highest possible standard of care. We seek someone who demonstrates a high level of professionalism and reliability.
**About you**:
- A genuine interest for the medical / healthcare sector
- Fantastic customer service skills
- Positive can-do attitude
- Be a quick learner and a team player
- Excellent phone manner and ability to deal politely with patient queries
- Excellent time management skills
- Ability to multi-task, attention to detail
- Ability to stay calm under pressure
- Experience as a medical receptionist will be well regarded
**About the role**:
Customer service is very important within the practice. You will be the primary contact with the patient, making the first impressions either in person or over the phone. We build up relationships with our patients and the customer service provided by receptionists has a great impact on the practice's reputation and our patient's journey. The front desk team plays very important role in the quality of the service we provide. Some of the responsibilities:
- Meet and greet patients
- Patient billing for consultations and surgery, general admin tasks
- Appointment coordination and scheduling
- Daily dispatching of medical correspondence
- Provide administrative support to the 6 Ophthalmologist in the practice
- Liaising with Specialists, hospitals, admin and clinical team
- Surgical bookings, scanning and filling of clinical notes and results
**Requirements**:
- Fully vaccinated
- Has previous experience in a medical practice
Medical Receptionist or administration assistant is available to commence asap if successful so if you meet the criteria for this job and are excited by this opportunity to work with our excellent team of doctors and support staff APPLY NOW, immediate start available.
**Salary**: $25.00 - $38.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- No weekends
Supplementary Pay:
- Christmas bonus
**Experience**:
- Medical receptionist / administration: 1 year (required)
Work Authorisation:
- Australia (required)
📌 Medical Receptionist / Administration
🏢 Northern Sydney Cataract
📍 Western Australia