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Senior Director of Marketing and Communications at Tuesday Health
About Us
Tuesday Health launched in 2023 to deliver compassionate, supportive care for patients and caregivers navigating serious illness. We believe that each patient"s journey is unique. As such, we deliver member-directed, whole-person care to seriously ill patients in our program, using leading edge supportive care models, including appropriate transitions to hospice when the time is right. This results in drastically improved quality of life for members and their caregivers, and a meaningful reduction in unproductive medical spend. Our overall mission is to transform serious illness and end of life care; our team believes deeply in this mission and puts our members first in all that we do.
Tuesday Health is seeking a compassionate, skilled, and experienced Licensed Clinical Social Worker with experience in Palliative Care to join our team. You will work alongside other members of our clinical team, providing a multi-disciplinary approach to care for our members with serious illness and ensuring the delivery of high-quality palliative care services to our patients and their families.
As a Licensed Clinical Social Worker, You Will
* Conduct comprehensive psychosocial assessments to identify the needs, concerns, and preferences of patients and their families
* Assist families in understanding complex care options, including advanced care planning, treatment goals, and end-of-life decisions
* Provide counseling and emotional support to patients and families dealing with serious illness, addressing issues such as grief, anxiety, depression, and coping with illness-related challenges
* Collaborate with interdisciplinary team members to develop and implement individualized care plans for patients in the community setting.
* Coordinate referrals to community-based services (e.g., home health, hospice, financial assistance programs) to meet patient and family needs
* Support families in understanding and navigating decision-making processes regarding treatment options and goals of care
* Provide patients and families with information and referrals to community resources, financial assistance programs, and support groups
* Maintain accurate and up-to-date documentation of all social work interventions in the electronic medical record (EMR)
* Adapt interventions to meet the diverse needs of patients from different cultural and socioeconomic backgrounds
* Adhere to the organization"s value-based care goals, including improving patient outcomes, reducing unnecessary hospitalizations, and enhancing patient satisfaction
* Escalate appropriate responses, results, findings to appropriate clinicians following the escalation procedure
* Support internal and joint rounds to ensure the member experience is optimal and coordinated
* Build a strong, trusting relationship with every member, where listening and empathy are the foundation of every interaction
* Contribute to the multidisciplinary team transforming care for members with serious illness
To Be Successful In This Role, You Will Need
* Master"s degree in Social Work (MSW) from an accredited program
* Current unrestricted state licensure as a Social Worker (LCSW preferred).
* Minimum of 2 years of social work experience in palliative care, hospice, or a healthcare setting, with knowledge of value-based care models.
* Experience in clinical/medical setting preferred
* Experience in a multi- disciplinary care model working across network providers, health plan care management support, and employed clinicians
* Knowledge of social determinants of health and strategies to address health disparities in underserved communities
* Ability to travel to patient homes and community settings within the designated service area
* Excellent communication, problem-solving, and interpersonal skills
* Ability to multitask and work under pressure without sacrificing a positive member experience
* Ability to know when to escalate and potentially act professionally in an emergent situation
* Strong technical skills to navigate different documentation systems and tools; as well as ability to learn new systems as the company grows and evolves
* Strong documentation skills, with experience using electronic health records (EHR)
* Comfort with change and ambiguity; you understand that rapid changes to the business, strategy, organization, and priorities will come with rapid evolution of our business
What We Offer
* Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry
* Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc.
* Remote work with multiple onsite sessions each year to maximize collaboration and team building
* A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way
* Meaningful work each day; we care deeply about our mission, our patients, and each other
If you are passionate about transforming serious illness and end of life care for patients and their caregivers, we would love to hear from you. Please apply by sending your resume and cover letter to
Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.
PI267942460
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Health Care Provider
* Industries
Hospitals and Health Care
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