Looking for a flexible, autonomous role in a growing MSP? Join a premium service provider that values long-term client relationships and top-tier service.
The Role:
We're looking for a Level 3 Support Technician to join a growing technical team and to deliver tailored IT solutions to customers on existing SLA's and also ad hoc clients. You'll play a vital role in maintaining and improving client IT infrastructure while enjoying a supportive and flexible work environment.
Key Responsibilities:
Provide advanced onsite, remote, and project-based support.
Analyse and enhance clients' IT systems and infrastructure.
Own technical escalations and act as a trusted point of contact.
Design and implement tailored technical solutions.
What You'll Bring:
Previous experience working in a managed services (MSP) environment.
* Strong Level 3 support experience, with the ability to take ownership of escalations within Windows/Microsoft environment
* Expertise working within the Windows environment, networking, and IT security.
* Experience with Microsoft 365 Admin console, Exchange Online, SharePoint Online, Windows Server, Sophos AV and Firewalls
What's on Offer?
$100K + super
Flexible work arrangements | Office based in East Brisbane
Paid professional development
Fantastic office culture
If you're ready to step up in your IT career and be part of a growing, Brisbane-based MSP, apply today
If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Dylan Sheoshker at Clicks IT Recruitment on +61 429 171 544.
At Clicks we embrace diversity, inclusion and equal opportunity.
We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 257 or email
Apply Now
Job Summary
Pay:
$100000 - $100000 per annum
Location:
QLD - Other
Job Type:
Permanent
Specialisation:
Help Desk/Support
Reference ID:
BBBH76424
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Optional. Specifies the mode. Possible values:
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1 – Counts the array recursively (counts all the elements of multidimensional arrays)