Datacenter IT Technician Trainee (12 months), Data Centre Operations, Sydney
Are you excited about Server and Networking Technology and want to work in the Largest Data Centres in the World? If so, we want to meet you and help grow your technical skills At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world's most Customer-centric Company.
You will work with the world's largest computing infrastructure. Your work involves some periods of independence from your team. You will learn the daily operations of a large data centre and will be working and troubleshooting hands-on with servers and network equipment.
You will interact with other teams like logistics, networking, security, and others in order to get the job done. There is never a dull moment as each day presents itself with different challenges. Work with multiple teams (DC operations, DC Engineering, Logistics, Security and Projects etc.)
Data Center Operations designs, installs and maintains the world's largest computing infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centres where you will help change the face of Technology in the region.
We are looking for candidates to commit to a 12-month contract and we are committed to providing coaching and periodic assessments to help develop your skills. If successful after the 12-month period you might be interviewed to join the Amazon family full-time. For more info you can visit
Key Responsibilities
Perform diagnostics and troubleshoot all hardware and related problems
Perform basic level OS troubleshooting
Perform basic level configuration troubleshooting
Perform replacement of our parts of and devices
Perform storage media (HDD, SSD etc.) sanitisation and destruction tasks
Maintain a high level of system reliability by prioritising resolution of trouble tickets efficiently
Follow DC operations, Logistics, Security and Safety related processes and guidelines
Practice and enforce Amazons Security and Safety best practices
Basic Qualifications
Basic knowledge of IT hardware (desktops, laptops, servers) and its configurations.
Basic IT troubleshooting knowledge.
Physical component requiring the ability to lift & rack equipment using our lifting equipment.
Must possess a valid driver's licence and their own vehicle to travel between sites.
Preferred Qualifications
Diploma at University or TAFE.
Linux knowledge.
Networking knowledge.
Passionate about IT infrastructure and hardware.
About the team
Diverse Experiences. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, haven't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Acknowledgement of country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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