Service Design Architect
An IT services firm in Canberra is seeking a Service Design Architect. This role mandates expertise in ITIL 4 and a strong background in multi-provider environments.
About the Role:
* The architect will ensure that IT services are designed for operational efficiency, functionality, and compliance with organizational standards.
* Liaise with cross-functional teams to identify opportunities for process improvement.
We are looking for an individual who can lead design artefact submissions, facilitate workshops and manage performance metrics. The ideal candidate should have substantial experience with Service Management tools and hold AGSVA Baseline Clearance.