Senior Manager, Service Management & Assurance
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Senior Manager, Service Management & Assurance
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Job Description
* Permanent Full-time opportunity
* Sydney, Melbourne or Adelaide based
Job Description
Create your best future and join Westpac as a Senior Manager, Service Management & Assurance
* Permanent Full-time opportunity
* Sydney, Melbourne or Adelaide based
* Hybrid working model
What’s the role?
The Financial Crime Surveillance (FCS) team is part of Westpac’s Risk Division and responsible for detecting, deterring and fighting financial crime.
The Senior Manager, Service Management & Assurance is responsible for managing Major Incidents within FCS, developing risk papers and overseeing the governance and compliance frameworks related to financial crime surveillance, with a focus on assurance engagement (including second-line and third-line reviews).
This role ensures that the organisation’s surveillance activities comply with regulatory requirements, internal policies, and industry best practices. You will collaborate closely with the compliance, legal, and surveillance teams to ensure that governance structures around financial crime monitoring are effective.
What do I need?
* Extensive experience in financial crime surveillance, compliance, or governance (ideally in 2nd line)
* Experience in writing risk papers for senior committees
* Experience in managing Major Incidents
* Proven track record in overseeing and coordinating second-line and third-line assurance reviews in relation to financial crime surveillance and monitoring systems
* Demonstrated experience in relationship management for internal stakeholders
Why join us?
We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
* Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
* Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
* Tailored learning and development opportunities to help your grow your career within the bank.
* Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Banking, Financial Services, and Investment Banking
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