Families support advocate

Support Worker - Families

We are seeking a skilled and empathetic Support Worker to provide emotional support to families and carers experiencing suicidal distress.

The core responsibilities include:

* Building genuine relationships with families and carers, grounded in empathy and understanding.
* Providing validation and emotional support, helping individuals feel heard and understood.
* Role modelling resilience and empowerment, demonstrating the possibility of recovery and relational healing.
* Advocating for the rights and needs of families and carers, while empowering them to self-advocate.
* Sharing information about community services, self-help strategies, and mental health supports.
* Supporting group activities, including facilitating or co-facilitating peer groups.
* Assisting with system navigation, helping families access supports for their wellbeing.
* Promoting family perspectives to support system change and inclusive practice.
* Collaborating with multidisciplinary teams and contributing to care planning sessions.
* Applying human rights and recovery-oriented principles across all work.

About You:

You have lived experience supporting someone through suicidal distress, mental health challenges, service engagement, and recovery. You possess strong communication skills, the ability to form inclusive relationships, and an understanding of lived experience values and human rights frameworks.

* Lived experience of supporting someone through suicidal distress, mental health challenges, service engagement, and recovery.
* Ability to use your lived experience safely, purposefully, and professionally.
* Strong communication skills and inclusive relationship-building abilities.
* Understanding of lived experience values, human rights, and recovery-oriented frameworks.
* Intermediate Microsoft Office skills and ability to learn internal systems.
* Effective time management and prioritisation in a dynamic environment.

Benefits:

* Meaningful work making a positive impact on families and carers.
* Opportunity to build strong relationships and make a difference in people's lives.
* Professional development and training opportunities.

Others:

As a Support Worker, you will be part of a dynamic team working towards a common goal of improving mental health outcomes for families and carers. If you are passionate about making a difference and have the required skills and qualifications, we encourage you to apply.