Job Title: Events Coordinator
Job Description:
We are seeking an highly organized and engaged individual to coordinate the organization of our events, liaise with industry partners, provide customer service, respond to enquiries and perform general administrative duties.
Responsibilities:
* Provide outstanding customer service in person and online.
* Respond to current and future customer enquiries.
* Assist with the sales process.
* Manage the customer experience.
* Utilize Customer Relationship Management (CRM) Software.
* Respond to email enquiries.
* Organize events, including venue selection, catering, liaising with industry partners and speakers.
* Perform event administrative tasks such as creating run sheets, floor plans, client lists, etc.
* Set budgets and run reports on events.
* Facilitate the procurement/production of event signage and branded merchandise.
* Develop and distribute event communications to clients.
* Maintain contact on social media accounts and websites.
* Perform other duties as required to assist the Director.
Skills and Qualifications:
* Demonstrate strong time-management skills and multitasking ability.
* Show a keen eye for visuals, content creation, and social media.
* Display the ability to adapt to changing situations in a calm and professional manner.
* Exhibit customer service orientation and interpersonal skills.
* Possess superb written and verbal communication skills.
* Be proficient in Google Workplace (e.g., Google Docs, Gmail, etc.), with an aptitude to learn new software and systems.
* Demonstrate articulate, accurate, and high attention to detail.
* Maintain a focus on growth and continuous improvement.
* Show trustworthiness and ethics.
* Display proactivity and anticipate needs, having a problem-solving approach to work.
* Demonstrate the ability to work both autonomously and within a team.
Requirements:
* Dental industry experience is required.
* Administrative experience (e.g., front desk/reception) is required, or previous experience in practice management, sales, or events management is preferred.
About Us:
We are an Education Institute that helps early-career dental professionals excel in their career by providing exceptional education, support, and mentorship. Our vision is to be the premier education institution for early-career dentists and take them on the journey from beginner to expert.
How to Apply:
To apply, please submit your application through our website: www.generaldentalresidency.com.au .