About Us
Advance Lifts is a growing lift services company committed to delivering reliable, efficient, and high-quality solutions to our clients. We pride ourselves on strong teamwork, excellent customer service, and creating opportunities for our staff to develop and grow within the business.
Key Responsibilities
* Monitor and manage incoming phone calls, directing them efficiently to the appropriate teams
* Schedule and coordinate service jobs with clients and technicians
* Raise purchase orders (POs) for suppliers and subcontractors
* Track and monitor service schedules to ensure all jobs are allocated correctly
* Liaise with field technicians to support daily operations and resolve issues
* Maintain accurate job records and service data within internal systems
* Ensure servicing and maintenance tasks are completed on schedule
* Chase up clients regarding unpaid invoices in a professional manner
* Ensure all invoices are current, accurate, and up to date
* Perform general administrative duties as required
About You
* Highly organised with strong time management skills and the ability to follow a structured daily routine
* Reliable and proactive, with a strong ability to take ownership of tasks and see them through to completion
* Comfortable working in a high-demand, fast-paced environment
* Resilient and able to handle pressure without taking situations personally
* Strong communication skills, both verbal and written
* Confident using computers and administrative systems
* Experience in a similar coordination or administrative role is preferred
* Experience with Simpro (or similar systems) is a strong advantage
* A positive attitude with a willingness to learn and grow within the company
* Strong attention to detail and problem-solving abilities
What We Offer
* Opportunity for career growth within a supportive and expanding company
* A dynamic and team-focused work environment
* Ongoing training and development
* Competitive salary based on experience
If you're looking for a role where you can take ownership, build strong routines, and thrive in a busy environment, we'd love to hear from you.