We are Hunter City Motor Group, a wholly family owned and operated motor vehicle dealership located at Cessnock, gateway to the Vineyards and in the thriving Lower Hunter Valley area. Only 35 minutes from Newcastle we are in search of an experienced & talented Service reception to join the team.
Due to continued growth we are in search of an experienced Service receptionist to join our company and help us in delivering outstanding experiences to both our Service Team and ultimately to the customers.
At Cessnock Toyota we understand that our people are our greatest asset. We firmly believe that when our team are happy and engaged they strive for great outcomes for our customers. This in turn sees our customers return to us time and again.
It’s this philosophy that is absolutely at the heart of who we are, the delivery of outstanding customer service to every single customer, every single time.
We offer a professional and supportive team environment that gives you the feedback, mentoring, training, advancement opportunities and the resources and the workplace you require to succeed.
Equally we offer a culture where everyone has an equal voice, we value your input, your views, your passion and your leadership. Indeed many of our team have been with us since our beginnings in the motor industry way back in 1998.
Ideally we are looking for a like-minded Service Advisor, who shares our vision, will help grow our culture, our people and ultimately our business.
The main focus of the Service Advisor is to perform a range of duties including:
- Providing outstanding staff and customer experiences each time / every time
- Be a first class communicator at all times with staff & guests
- Treat all guests as members of our family
- Growing the service department ‘carpark’
- Ensure all works completed on time, every time and that guests remain informed at all times
- Providing regular feedback to the group Service Manager about the performance
- Seeking guidance as required – being part of a wider Service Team
- The ability to ‘think new’
We know that when all the above is in place that the results & targets take care of themselves
In return for your experience, skills & contribution we offer:
- An attractive employment package inclusive of a rewarding commission structure
- A terrific team culture
- Ongoing Training and Support
- The opportunity to advance across our multi-site, multi brand locations.
As we grow, so can your career
If you believe you have the desire, ability, commitment and the attitude to be part of our award winning dealerships then we want to hear from you today.
All applications are treated in the strictest of confidence. Initial applications should be made Cassie Lanzafame via email to (emailprotected)
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Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- Do you have customer service experience?
- Do you have a current Australian driver’s licence?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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📌 SERVICE RECEPTION
🏢 Hunter City Motor group
📍 Cessnock City Council