Flower Market Team Leader Job Description
We are seeking an experienced and skilled Floral Market Team Leader to lead our team and drive sales growth through our wholesale market.
* The ideal candidate will possess excellent leadership skills, with the ability to inspire and motivate their team members.
* A strong understanding of customer relationships is also essential, as they will be managing key wholesale market accounts and building strong partnerships.
About the Role
* This role involves overseeing customer service and operational processes, including pre-orders, order management, training, invoicing, and payments.
* The successful candidate will also be responsible for handling all market pre-orders and orders, responding promptly to calls, emails, and customer enquiries.
Key Responsibilities
* Lead and manage a high-performing team to achieve sales growth targets.
* Develop and maintain strong relationships with key wholesale market customers.
* Oversee the entire customer journey, from initial contact to post-sales support.
* Ensure seamless day-to-day operations, including managing stock levels, waste management, and implementing promotional strategies to drive sales.
* Promote a positive and inclusive work environment, fostering collaboration and open communication among team members.
* Contribute to strategic planning and goal-setting, working closely with senior leaders to drive business growth.
Benefits
* Above Award pay.
* Diverse and flexible working environment.
* Supportive and collaborative team.
* Employee Assistance Program.
What We Offer
We offer a range of benefits and perks to support your career development and well-being. Our diverse and inclusive work environment is perfect for those who thrive in a fast-paced setting.