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Salesforce systems trainer (targeted) (city of sydney)

Sydney
University Of Sydney
Instructor
Posted: 29 November
Offer description

Join to apply for the Salesforce Systems Trainer (Targeted) role at University of Sydney

The University of Sydney is seeking a Salesforce Systems Trainer to lead the coordination and delivery of the Advancement Portfolio's Salesforce CRM training program.

Base pay range

A$112,628.00/yr - A$122,702.00/yr

This is a Targeted Aboriginal and Torres Strait Islander Position. While we welcome applications from all candidates, this is a targeted role for Aboriginal and Torres Strait Islander people.

In this role you will lead the coordination and delivery of the Advancement Portfolio's Salesforce CRM training program. The program provides training around the use and application of TAP's bespoke salesforce CRM, Jarvis.

Key Responsibilities

- Design, support, and identify digital and on demand training.
- Facilitate a range of training sessions to new staff as well as role-based training.
- Build and maintain a team service framework, including a well-documented team service catalogue, a task management system, and a project planning framework.

About you :

- Working knowledge of Salesforce or other CRM platforms
- Experience delivering training, whether it be as a teacher, trainer, coach, or mentor
- Developed new training materials and services
- Exceptional interpersonal and stakeholder management skills
- Coordinated and delivered support desk services for teams
- Provided ongoing CRM support through troubleshooting and assisting staff in CRM related tasks to improve user efficiency.

About us
The Advancement team at the University of Sydney is one of the most successful fundraising programs in Australian higher education.

When you join the University of Sydney, you become an integral part of a community in which you are fully supported to achieve your career ambitions.

Why The University of Sydney
You'll be in a workplace where development is encouraged, and intellectual pursuits foster a sense of purpose and confidence including:

- up to 36 weeks paid parental leave
- access to health and wellbeing services
- tax-effective salary packaging options
- ongoing training and development

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply.

EEO statement
At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive.

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