Customer Service Representative
About Our Ideal Candidate
* Our ideal candidate will possess intermediate proficiency in Microsoft Word, Excel and Outlook.
* They will also have strong PC skills with the ability to learn new systems quickly.
* A background in customer service within the manufacturing industry is highly desirable.
Key Responsibilities
* Establish and maintain positive relationships through impeccable phone manner.
* Excel in organisation and time management skills to meet deadlines.
* Develop sound verbal and written communication skills to effectively convey information.
* Work autonomously as well as in a collaborative team environment.
* Demonstrate a proactive style with strong initiative and a positive attitude.
Benefits
* Competitive remuneration package.
* Free onsite parking available for employees.
* Access to a health and wellness program to support overall wellbeing.
* Local and global career opportunities for development and growth.
* Private health insurance discount offered to employees.
* Employee Assistance Program (EAP) provides confidential support.
* Traineeship pathways and opportunity to progress a sales career.
* Access to ongoing education resources with over 75,000+ online courses.
* Employee referral program with rewards for great talent referrals.
* Reward and recognition programs aligned to our values and high performance.
Work Environment
* Part of a progressive, market leading business with a supportive and inclusive work environment.
* Continuous learning opportunities and support for growth and development.
* Strong commitment to sustainability goals.
Requirements
* At least one year experience in inbound call centre required.
* At least one year experience in outbound call centre required.
* At least one year experience in customer service required.
* English language proficiency required.
* Valid Australian work authorisation required.