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Customer experience administrator

Perth
Michael Page
Posted: 13 December
Offer description

Immediate Start - Temporary Contract


About Our Client

Our client is a well-established organisation within the property industry, known for its professional approach and commitment to excellence. A national organisation dedicated to delivering top-tier services and maintaining high operational standards.


Job Description

* Provide efficient administrative and operational support to the Property / Customer Experience team.
* Manage shared inboxes, handle client inquiries (phone and email), and coordinate appointments.
* Maintain accurate records, update documentation, and ensure compliance with company and industry standards.
* Prepare reports, presentations, and contract or variation documentation as required.
* Process variations, bulk changes, cancellations, and DocuSign documents, ensuring all files are finalised, saved, and communicated to relevant departments.
* Update addenda, compile contract packs, upload documents to portals, and maintain internal trackers and checklists.
* Contribute to improving customer experience processes and identify opportunities for workflow enhancement.


The Successful Applicant

* Strong organisational and time-management skills.
* Proficiency in Microsoft Office Suite and other relevant software.
* Excellent verbal and written communication abilities.
* A proactive approach to problem-solving and attention to detail.
* Previous experience in a similar administrative or customer service role within the property industry.
* Ability to work effectively in a fast-paced and collaborative environment.


What's on Offer

* Opportunity to gain valuable experience in the building and construction industry.
* Work within a supportive and professional team environment.
* Temporary position offering flexibility and the chance to develop skills.
* 3-4 Month Temporary Contract
* December and January Start
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