About the Role:
We are seeking a highly skilled and dedicated Warehouse Maintenance Specialist to join our team in Darwin. As a key member of our maintenance team, you will play a vital role in ensuring our customers' equipment is maintained to the highest standard, minimizing downtime and maximizing productivity.
Key Responsibilities:
* Conduct routine mechanical repairs and maintenance on customer units, including preventative service and breakdowns in a timely manner.
* Maintain professional relationships with all clients and customers, providing exceptional customer service and support.
* Diagnose, repair, and maintain a variety of material handling equipment, including forklifts, reach trucks, and automated systems.
* Carry out preventative maintenance services to ensure equipment reliability and longevity.
* Respond to service calls efficiently, providing on-site technical support and troubleshooting.
* Maintain accurate service records and reports, communicating effectively with customers and colleagues.
* Collaborate with the wider service team to ensure high levels of customer satisfaction and continuous improvement.
* Stay up-to-date on the latest technology and service procedures within the industry.
* Maintain accurate records of job sheets, timesheets, and other administrative components.
Requirements:
* Current Driver's license.
* Relevant trade qualification (Forklift Mechanic, Automotive Electrician/Light Vehicle Mechanic, Heavy Vehicle, Plant, Diesel Mechanic).
* Previous experience within the forklift industry or similar industry.
* Proven experience in servicing and maintaining material handling equipment or similar machinery.
* Strong mechanical, electrical, and hydraulic troubleshooting skills.
* Ability to work independently and as part of a team.
* Excellent communication and customer service skills.
What We Offer:
* Competitive salary package with overtime opportunities.
* Company-provided service vehicle, tools, and uniform.
* Ongoing training and development programs to enhance your skills.
* Opportunity to work with industry-leading equipment and technology.
* Supportive team environment with a focus on safety and quality.
* Career progression opportunities within a growing organization.
How to Apply:
If you're passionate about delivering high-quality service and have the skills and experience we're looking for, we'd love to hear from you. Please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team.