Title: IDE Officer
At KBR We do things that matter. We deliver science technology and engineering solutions to governments and companies around the world. KBR employs approximately ***** people worldwide with customers in more than 80 countries and operations in over 29 countries. KBR is proud to work with its customers across the globe to provide technology value-added services and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR We Deliver.
KBR in Australia
With over 65 years working on some of Australia's largest and most complex projects KBR has unmatched experience supporting the nation's critical infrastructure, energy transition and national security priorities. KBR has around **** employees throughout Australia who are focused on delivering innovative technology and engineering solutions for a safer, more secure and sustainable future.
Belong Connect and Grow at KBR
At KBR we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a People First company. That commitment is central to our team-of-teams philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver Together.
The Opportunity
KBR is seeking an IDE Officer to provide IT administration services, coordinate continued system reliability, manage user access and authorisations, and deliver user training and competency assessment for those across the ACS CLCM. The role will collaborate with each functional area to provide Level 1 ICT technical support and will participate in the implementation and maintenance of the IDE Management Plan, ensuring alignment with the contracted scope of work. As the IDE Officer you will champion enterprise-wide adoption of the IDE governance processes established under the IDE Management Plan and contribute toward continuous improvement initiatives and opportunities to create new value for the ACS CLCM. This role is based out of Garden Island Sydney.
Responsibilities
Provide technical support to internal users of IDE applications and systems.
Answer questions related to procedures, transactions, system status, interacting with network services and application developers in order to restore service usability and identify problems.
Under general supervision solve complex problems requiring detailed knowledge of field and industry best practices.
Use experience and problem-solving skills to develop and improve processes.
Devise new approaches to problems encountered.
Plan, schedule and conduct work requiring judgment in the independent evaluation, selection and adaptation of ICT techniques, procedures and criteria.
Perform work which involves conventional practice but may include a variety of complex features such as conflicting design requirements, systems integration, information security and difficult coordination requirements.
Provide technical guidance to the IDE Services Team members and to stakeholders across the ACSSPO environment.
Essential
Tertiary qualifications in Computer Science or IT Management.
Experience in providing ICT System Administration / technical support services within a large corporate environment.
Highly developed organisational and analytical skills.
Demonstrated abilities to develop positive working relationships through high-level communication skills.
A minimum of 5 years related experience, with typical experience ranging from 7–10 years.
Must meet eligibility requirements for viewing ITAR protected materials.
Desirable
Experience in IT service delivery within the Department of Defence.
Experience in supporting sustainment programs within CASG.
All candidates will be required to hold and maintain an active Baseline Defence Security Clearance. Only candidates holding a Baseline Clearance or above should apply.
What we will offer you
Workplace culture certified as a Great Place To Work
Flexible working
Competitive salary (including annual reviews)
Paid parental leave
Income protection
Corporate rewards
Salary packaging / Novated leasing
Employee stock purchase plans
Flu shots, skin checks and discounted private health insurance
Career development
Online learning, mentorship and career pathways.
Employment Type
Full-Time
Experience
Years
Vacancy
1
If you're ready to shape tomorrow, let's get started. Apply Now
KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR) is mandatory. As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
Key Skills
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Procedures
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