Delivering Exceptional Guest Experiences in a Fast-Paced Gaming Environment
* We are seeking an energetic and friendly customer service professional to provide high-quality service in our gaming operations.
About the Role:
This role involves providing exceptional guest experiences through friendly and respectful interactions, operating gaming machines, taking drink orders and delivering them to machines, preparing and serving beverages, resetting and paying out jackpot wins, operating Tab and Keno terminals, maintaining cleanliness of workstations and equipment, operating tills and handling cash, and maintaining amenities and public areas.
Key Responsibilities:
* Providing attentive and courteous service to guests
* Operating gaming machines and managing jackpots
* Taking drink orders and delivering them to machines
* Preparing and serving beverages
* Maintaining a clean and organized workspace
* Operating tills and handling cash transactions
* Assisting with club enquiries and providing excellent customer service
Award and Benefits:
This position has been identified as a traineeship opportunity, providing the chance to gain a Certificate III in Hospitality. You will receive comprehensive training and support to help you succeed in your role.
About Us:
We are a leading entertainment and hospitality company operating in the Newcastle region, offering a range of venues and services to the community.