About the role
We are seeking a skilled and experienced Senior Receptionist/Reception Coordinator to join our team at Primary Care Medical clinic in Hervey Bay, QLD. This full-time role is responsible for providing exceptional front-line customer service and overseeing the day-to-day operations of our busy reception area.
What you'll be doing
* Greeting and welcoming visitors, clients and customers in a friendly and professional manner
* Answering and directing incoming phone calls, taking messages and forwarding enquiries to the appropriate departments
* Managing the scheduling of meetings and appointments, and ensuring the reception area is well-organised and maintained
* Providing administrative support to the wider team, including photocopying, filing and data entry
* Assisting with the coordination of reception activities and overseeing the work of junior reception staff
* Promoting a positive company image and contributing to a welcoming office environment
What we're looking for
* Proven experience as a senior-level receptionist or reception coordinator, ideally in a similar industry or environment
* Excellent customer service and communication skills, with the ability to engage with a wide range of stakeholders
* Strong organisational and time management skills, with the ability to multitask and prioritise effectively
* Proficient in the use of standard office equipment and software (e.g. Microsoft Office, booking systems)
* A friendly, professional and reliable approach, with a keen eye for detail
* Willingness to take on additional responsibilities and contribute to the overall success of the team
What we offer
At Primary Care Medical Clinic we are committed to providing a supportive and inclusive work environment that enables our employees to thrive. In addition to a competitive salary, we offer a range of benefits and initiatives to support your wellbeing and career development, including:
- Ongoing training and development opportunities
About us
City of Refuge Pty Ltd trading as Primary Care Medical Clinic is general practice in the Hervey Bay region. Our .
If you have the skills and experience to excel in this role, we encourage you to apply now.