About the Client: Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking for a talented Business Analyst to join their busy team for a casual 12 months temporary assignment. About the Role As a Business Analyst, you will work with impacted stakeholders to design and deliver improvements that deliver quality outcomes and enhance client experience. In addition, your key duties are as follows: Produce reports, interpreting data and analysing results using standard statistical techniques. Coordinate divisional and branch reporting requirements to monitor and track improvement and performance outcomes. Develop business functional requirements and resources, consistent with contractual, legislative and policy environments. Translate business metrics to inform internal stakeholder requirements including efficiency, improvement and performance outcomes to optimise customer experience. Design and deliver workshops, communication and consultation resources that support complex systems and business information gathering and sharing. Establish and implement governance and compliance processes, dashboards and management systems to track branch and divisional performance against plans and targets. Implement and maintain audit and risk processes, controls and undertaking issues resolution About You To be successful in this role, you must have: Proven experience in a similar Business Analyst role Experience with Customer Records Management Systems, including Salesforce Experience with developing and testing on-screen guidance Experience developing and testing automated correspondence Strong analytical and problem solving skills Excellent communication and stakeholder engagement skills Strong proficiency in Microsoft Excel Benefits 28th July start date pending clearance Casual 12 months Temporary Assignment Full-time hours, Monday to Friday Hybrid working arrangement $60.26 per hour super Adelaide, SA location Please note the successful candidate for the role must hold Australian Citizenship and be willing to complete federal police check At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA community. You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion