THE ROLE This position will work in a team to support the delivery of Victorian Government Redress for people who experienced abuse and neglect in institutional settings in Victoria before 1990 (Victorian Redress). As an Administrative Support Officer within the Redress (Program and Operations) unit, you will be responsible for providing critical administrative assistance and business support functions to the Director and staff within this team to help operationalise the redress models endorsed by Government. This will include the provision of high‑quality administrative support, project, budget, and contract management, and the recruitment and onboarding of staff, including those engaged under labour hire arrangements. Your role will also include working collaboratively with staff to support planning, workflow and business processes across the Redress (Program and Operations) unit. A high level of proficiency across a range of departmental platforms, systems, and IT software is required. The position is responsible for working with a range of stakeholders, including stakeholders across the unit and broader Children and Families division, as well as people who have experienced institutional child abuse and neglect. It will require the ability to build, communicate with, and maintain sensitive relationships with all stakeholders. Please note: this position involves working with sensitive and potentially distressing material. It is best suited to candidates who are resilient, empathetic and experienced in managing such content. ACCOUNTABILITIES INCLUDE * Provide administrative and corporate support expertise across the unit. * Support the development and implementation of robust processes and procedures to support the operations of Victorian Redress and deliver high quality services and supports. * Effectively manage and develop administrative processes and maintain corporate information systems for records management, financial information, payments and briefings and correspondence. Please open the position description to read more. HOW TO APPLY Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs) Please apply to submit your interest in this position.