Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.The next step in your career starts here Permanent, full-time positionMonday to Friday, 7am - 4pm (start and finish times can be flexible)As the first point of contact for customers at our Rockhampton Hub branch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions. This role will have a high focus on administration, with some over the phone and face-to-face customer service.You'll enjoy variety in your role including:Addressing customer needs in person, by phone and emailGenerating hire schedules, quotes, and invoicingYou may also occasionally need to assist customers and colleagues in the yard with loading equipmentWhat you'll get in returnWe provide our team with a wide range of perks and benefits, including:Development and career progression pathwaysAccess to our employee discounts, benefits and wellbeing programPurchased additional leave programNovated leasing and salary sacrifice12 weeks Paid Parental Leave in addition to government parental leave schemeVolunteering opportunities through the Coates FoundationWhat you'll bring to the rolePrevious office administration experience a mustPrevious face-to-face or over the phone customer service experience desirableA desire to provide amazing customer experienceCapability to learn and absorb technical informationAbility to lift and no mobility restrictionsIf you've got an interest in the construction, mining, or engineering industries, then we can teach you everything you need to know about equipment hire.Unlock your next career opportunity - apply today!Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.