Job Title
An Assistant Store Manager role is available in a retail environment.
Job Description
This position oversees the induction of new team members and coaches the store's team to meet and exceed sales targets. Responsibilities include supporting customer query escalations, acting as the right-hand person for the Store Manager when needed, and executing business initiatives to meet financial and customer key metrics.
The ideal candidate has previous experience in a retail leadership or assistant management role, with demonstrated success in driving sales targets and KPIs. They lead from the front, influence and build rapport with diverse teams, and resolve customer issues creatively.
Key Responsibilities:
* Oversee the induction process for new employees
* Coach and develop store staff to achieve performance goals
* Support customers through issue escalation processes
* Collaborate with the Store Manager to ensure seamless operations
Requirements:
* Proven retail leadership or assistant management experience
* Ability to drive sales growth and meet KPIs
* Effective communication and interpersonal skills
* Capacity to work independently and as part of a team
Benefits:
* Store performance-related commission
* Exclusive discounts on Telstra services
* Opportunities for career growth and development