Assistant Commissioner - Director, Capability & Strategic Operations, PSSE Band 1, NSW SES
Join the lead agency for flood, storm and tsunami in a new leadership role to drive the strategic direction of operational capability and response.
Join an inclusive volunteer-based organisation with a diverse and growing membership dedicated to supporting and protecting communities across NSW.
Ongoing role located in Wollongong, New South Wales, Australia.
Senior Executive Band 1 role with a total remuneration package of between $265,293 and $290,239.
About the opportunity
This is an exciting opportunity to join the NSW SES Senior Executive Leadership Team, in a newly created role leading a Directorate responsible for the operational capability, together with the frontline response services of the State Operations Centre and State Control Centre.
The Assistant Commissioner - Director, Capability & Strategic Operations leads the research, development and planning for a range of operational capability functions for the NSW SES. The role leads the development of doctrine to ensure the seamless integration of new capabilities into the NSW SES such that members have the capabilities and experience required to safely undertake their roles and reflects industry best practice.
This role is part of the Senior Executive Team, working closely with operational and corporate leadership and operates within an environment with responsibility for a diverse and growing workforce of both staff and volunteers. During operational events, this role undertakes the role of State Duty Commander, leading operational response during times of emergencies that often require an immediate response and are subject to emergency circumstances relating to communities under threat of flood, storm and other disasters.
The role promotes and represents the NSW SES in various situations including at Unit visits, Ministerial events, internal and external committees and media platforms such as radio and television interviews.
About the NSW SES
Our Mission: NSW SES saving lives and creating safer communities.
Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.
At the NSW SES we value Trust, Accountability, Respect, Professionalism and Integrity, Safety and Service.
The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well-trained in the wide variety of roles they perform.
With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here.
About you
To be successful in this role you will:
* have extensive experience in leading and managing the effective response to emergency events;
* have experience in the management of a 24/7 operations centre;
* possess knowledge of contemporary issues, challenges and approaches to emergency management;
* be a future focussed leader who builds a culture which embraces innovation and reform across a diverse range of functions and activities;
* possess experience in driving and embedding effective stakeholder relationships including external stakeholders such as emergency service agencies, Minister's Office, SEOC and media entities to exercise influence, promote and represent the NSW SES as the lead agency for flood, storm and tsunami;
* have thorough knowledge of Emergency Management principles and processes, including Strategic Command experience.
What we can offer you
* Flexible working conditions subject to business and emergency operational requirements.
* Meaningful and rewarding work. The SES's mission is saving lives and creating safer communities and you will be a key part of our work.
* Operational and leadership training and development opportunities.
* Attractive leave entitlements including parental, sick and recreation leave.
* Executive automobile leasing and on-site parking.
* We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people. Some of these include:
o Fitness Passport
o LinkedIn Learning
o Member Assist Program for free confidential counselling support
o Flu vaccine program.
You Belong Here
* We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.
* We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work.
* If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace. If you feel you may require an adjustment during the recruitment process, please contact recruitment@ses.nsw.gov.au for confidential advice on options.
Find out more
If you have any questions please contact Frances Knowles, Recruitment Advisor via email at frances.knowles@ses.nsw.gov.au. You can view the Role Description here. Not local to Wollongong? Click here to see all the great sights and attractions Wollongong has to offer.
How to apply
To apply for this role, please submit an application via the I Work for NSW site, attaching as separate documents:
* A cover letter (maximum of one page) briefly responding to the essential requirements and your interest in the role;
* Responses to each of the targeted questions (maximum of one page per answer); and
* An up-to-date resume of no more than four pages detailing your skills and experience relevant to the role.
Targeted Questions
* Demonstrate your experience in overseeing the management of 24/7 operations, ensuring that service delivery and requests for assistance tasking meet agreed service standards.
* Give an example of when you demonstrated your ability to implement the delivery of strategic capability improvements. How did you ensure the workforce had the capability to deliver their required services?
Applications close: Thursday, 7th May 2026 at 11:55pm
You Belong Here: A recruitment pool may be created for ongoing and temporary roles of the same role that may become available for filling over the next 18 months. Further information here.
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