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Retail: customer service

Hervey Bay
Telstra
Customer Services agent
Posted: 25 June
Offer description

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is more than just a job; it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are impressive, too.


Every day is different.


A Telstra Retail Consultant thrives on ensuring our customers connect faster, better, and smarter.

Each day presents an opportunity to showcase your unique skills. To keep you at your best, you'll receive ongoing training on the latest technology and gadgets. Your knowledge, sales approach, and consultative service skills will enable you to support and provide solutions for our customers.

For more insights, check out: Life at Telstra


We offer fantastic perks.

* 30% off Telstra services
* Exclusive discounts across 240 brands and partners
* Flexible, inclusive parental leave options
* Unlimited access to 17,000 learning programs
* Monthly performance rewards and recognition
* Benefits Your Way - Telstra


We're hiring.

* Locations: currently hiring in:
o BUNDABERG
o GYMPIE
o HERVEY BAY
o KINGAROY
o MARYBOROUGH
o ROMA
* Multiple part-time roles available
* Store hours vary; search your local store for details


Is this role a fit for you?


We're seeking talent to join our in-store team. A Telstra Retail Consultant is a versatile role suited to individuals with:

* The ability to connect easily with diverse customers
* A desire to develop tailored solutions for customers
* A drive to meet and exceed sales targets and KPIs
* A passion to learn and grow within the role
* A positive, resilient attitude in a busy environment
* Experience in customer-facing roles


Apply now


After submitting your application, you'll complete an assessment via Hire Vue. Watch for their email to proceed.


Join our inclusive community


At Telstra, we value diversity and are committed to creating a safe, respectful workplace where everyone can thrive. We welcome applicants from all backgrounds, ethnicities, genders, and abilities. We also support flexible working arrangements and encourage you to share your pronouns and any necessary adjustments during the application process.

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