Job Role Overview
As a customer-focused professional, you will be responsible for managing workers' compensation claims. The role involves effective communication with clients, overseeing claim processes, and ensuring positive outcomes for all stakeholders.
Key Responsibilities
* Claims Management: Oversee the entire claims process from inception to resolution, ensuring timely and efficient service delivery.
* Client Communication: Build strong relationships with clients through regular updates and clear communication of claim progress.
* Claim Resolution: Work closely with internal teams to resolve claims in a fair and timely manner.
Required Skills and Qualifications
* Strong Communication Skills: Excellent written and verbal communication skills are essential for this role, as you will be working with clients, insurers, and other stakeholders.
* Problem-Solving Skills: Ability to analyze complex claims data and identify solutions that meet client needs.
* Time Management: Strong organizational skills and ability to prioritize tasks effectively.
Benefits
The role offers opportunities for career development and hybrid working options, providing a great work-life balance.
What We Offer
* Career Development Opportunities: Training and support to help you grow professionally and achieve your career goals.
* Hybrid Working Options: Flexible working arrangements that allow you to balance work and personal life.