Join to apply for the Application Support Analyst role at NSW Department of Customer ServiceJoin to apply for the Application Support Analyst role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$110,266.00/yr - A$122,058.00/yrApplication Support Analyst - Grade 7/8Full-Time (35hpw) Permanent and Temporary Opportunities availableSydney location with hybrid workingSalary range of $110,266 - $122,058 + superGovernment Technology Platforms (GTP) is seeking a dedicated Application Support Analyst to join our team. This role involves providing application support and operational maintenance to ensure our products and systems meet business objectives.Key Accountabilities:Provide day-to-day functional and technical application support for a range of government applications and digital products.Perform programming and debugging duties to develop queries/reports and troubleshoot programmatic issues.Build and test Siebel application change requests, including reference data changes.Deploy, configure, and maintain Siebel environments in multiple settings.Troubleshoot high-level Siebel issues, including server configuration and integration with third-party applications.Develop and execute SQL scripts for data remediation and updates.Liaise with client agencies and external service providers to ensure service delivery requirements are met, including outside normal working hours.Skills & Qualifications:Necessary experience in second/third level support for enterprise systems in Siebel IP19 or above.Experience with Siebel reference data management and changesExperience in Siebel Enterprise Intergration Management (EIM) configuration, code migration and troubleshootingUnderstanding of Siebel data model or experience in MS SQL Server Database Programming.Proficiency in writing SQL queries and stored procedures.Experience in API support, including RAML, Swagger, JSON, SOAP, and REST is highly desired.Hands-on experience with CI/CD toolsets and version control systems, such as Git.Well-developed oral, written, and interpersonal communication skills.Willingness to work after hours and on weekends for production support and deployment activities.Applying is easy! Launch your career to the next level by submitting your resume outlining how you meet the skills and experience of this role. We will then get back in touch after the closing date with the next steps.Further InformationSalary Grade 7/8, with the base salary for this role starting at $110,266 base plus superannuationClick Here to access the Role Description.For enquiries relating to recruitment please contact Adam Baghdadi via adam.baghdadi@customerservice.nsw.gov.au.Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.Closing Date: Friday 11th of July 10amCareers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.Belong in our diverse and inclusive workplaceThe strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact adam.baghdadi@customerservice.nsw.gov.au or 02 9494 8351.For more information, please visitInformation on some of the different types of disabilitiesInformation on adjustments available for the recruitment processSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeTemporaryJob functionJob functionInformation TechnologyIndustriesTechnology, Information and InternetReferrals increase your chances of interviewing at NSW Department of Customer Service by 2xSign in to set job alerts for “Application Support Analyst” roles.Support Analyst (Fixed Term Immediate start)Sydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 days agoIT Applications Support Specialist | Sydney HQSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 22 hours agoBankstown, New South Wales, Australia 1 week agoMillers Point, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 days agoApplications Support Sr Analyst - C12 - SYDNEYSydney, New South Wales, Australia 2 weeks agoSutherland, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 days agoKensington, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$95.00-A$100.00 3 weeks agoPyrmont, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 days agoGlobal Banking & Markets, Goldman Sachs Electronic Trading (GSET) Production Support, Analyst/ Associate, SydneyGreater Sydney Area A$140,000.00-A$190,000.00 1 week agoAVP : FX Applications Support Senior Analyst (Hybrid)Surry Hills, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 month agoWe’re unlocking community knowledge in a new way. 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