Job Title: Service Coordinator
We are seeking an exceptional Service Coordinator to join our team. This key role involves delivering outstanding customer service, responding to phone inquiries, and providing administrative support.
Main Responsibilities:
* Answer phone calls, screen inquiries, and respond to visitor requests
* Provide information about the zoo's attractions, events, and services
* Organize schedules and calendars for staff and visitors
* Distribute information throughout the zoo in a timely and efficient manner
* Prepare weekly reports on visitor numbers, feedback, and other relevant data
* Accompany media and film crews during filming and photography sessions
Requirements:
* A high school diploma or equivalent is essential
* Excellent communication and interpersonal skills are vital for this role
* The ability to work in a fast-paced environment with multiple tasks and deadlines is crucial
This is an equal opportunity employer welcoming applications from diverse candidates.