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About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Number Of Positions Available: 1
Position Title: Moneycare Financial Counsellor
Classification: SCHADS Award – Levels 3 to 5
* Level 5: Accredited
* Level 4: Diploma Qualified
* Level 3: In Training
Location: Gatton Corps will be the main location with outreach to community centres in Laidley and Lowood.
Status: Part Time – 22.8 hours per week
Why this role matters
Moneycare is The Salvation Army's (Salvos) national financial counselling and financial capability program which seeks to alleviate hardship and build long term resilience. The Salvos understands that everyone's financial situation is different. Our evidence-based methods are professional, caring and have a holistic impact on the lives of those who come to us seeking assistance.
The Role
This position provides financial counselling to individuals experiencing financial hardship or seeking to avoid financial difficulty. The role focuses on developing and implementing person-centred case plans, offering strategies to ease financial stress, strengthen financial resilience, and enhance mental health and overall wellbeing. The Financial Counsellor will work in alignment with The Salvation Army mission, policies, the Doorways service model, Moneycare procedures, and all relevant professional, regulatory and funding requirements.
How You Will Make An Impact
* Build effective, respectful relationships with community members that promote participation and self-determination
* Use a community-centred, holistic approach grounded in relational, missional, and professional practice
* Deliver services in line with The Salvation Army standards, procedures, and Practice Framework, as well as relevant laws and regulations
* Conduct ongoing assessments of community members' needs, issues, and circumstances from first contact through to exit
* Develop collaborative, tailored case plans that include a variety of interventions to support individual needs and goals
* Assist community members to access support services, build community connections, and advocate on their behalf with service providers and other external parties
* Monitor progress, review case plans regularly, and adjust as needed to ensure goals continue to be met
* Maintain accurate, up-to-date documentation and data in accordance with TSA standards using SAMIS systems
* Submit funding body reports accurately and on time
* Identify risks to clients, staff, and The Salvation Army and promptly notify the Manager/Team Leader
* Identify service gaps and make recommendations to enhance service delivery
* Engage in self-care practices, professional development, and supervision
What You Will Bring
Qualifications & Accreditation
* Level 5: Diploma of Financial Counselling and accredited membership with a recognised financial counselling association
* Level 4: Diploma of Financial Counselling and working toward accredited membership
* Level 3: Enrolled in, or willing to enrol in, the Diploma of Financial Counselling and progressing toward completion within required timelines
Additional Requirements
* A valid Working with Children Check (as required by the relevant state)
* Current driver's licence
* Experience in a social services environment and/or strong understanding of factors contributing to financial hardship and exclusion
* Ability to meet deadlines and manage competing priorities
* Competency in Microsoft Office and Windows-based applications
* Strong communication skills
What We Offer
* Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
* Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
* Access to EAP and health & wellness initiatives incl Fitness Passport
* Ongoing training and development opportunities that enhance on the job skills and proficiency.
* Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
How To Apply
If you're passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
Applications will close as soon as a suitable candidate is secured.
Equal Opportunity Statement
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
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