Senior Compliance Officer, Insurance Monitor (temporary)
* Bring your compliance experience and systems thinking skills to the Insurance Monitor to make an impact for the people of NSW
* Be part of transformational projects which drive better insurance outcomes for the future
* Advance your career working with a highly skilled and motivated team in a small, independent agency
* Central Sydney location, with flexible working options
About the role
We have an exciting opportunity for a Senior Compliance Officer to join the Independent Pricing and Regulatory Tribunal's (IPART) Insurance Monitor team and help shape our customer experience and compliance and enforcement functions.
In this role, you'll be at the heart of leveraging technology to protect consumers and drive fair practices. Reporting to the Manager, Compliance & Enforcement, you'll take ownership of a diverse and meaningful workload – where no two days are the same.
This is your chance to use your regulatory experience to design impactful tools and communications that shape insurer behaviour, drive safe practices and safeguard consumers and:
* lead innovation and make an impact – drive the development of robust digital tools that simplify regulation and ensure every customer interaction is handled with care and integrity
* deliver outcomes that matter – help us achieve outstanding regulatory outcomes in a rapidly changing environment, strengthening trust and accountability with the community
* influence industry behaviour and protect consumers- translate policy objectives into clear business procedures and guidance materials that empower our team to enforce compliance effectively
This role is advertised externally and open to all interested applicants. Current NSW Government employees who are seeking a secondment opportunity and wish to broaden their experience within the public sector are also encouraged to apply.
About you
We are looking for a proactive professional who thrives on a high level of autonomy and consistently delivers results within agreed timeframes. You will be skilled at managing competing priorities and navigating unexpected challenges, while confidently articulating business needs to vendors and compliance requirements to stakeholders. You'll also bring a flexible, solutions-focused mindset—comfortable adapting to change and working in a fast-paced, evolving environment to deliver innovative solutions.
This role is ideal for you if you:
* combine independent initiative with strong collaboration - excel in a high-performing, collaborative team environment
* build strong partnerships – establish clear expectations and trusted relationships with internal and external stakeholders
* communicate with confidence – demonstrate excellent written and verbal skills, including the ability to craft reports, procedures and education materials that resonate
* bring regulatory experience – offer experience in regulatory projects and continuous improvement initiatives, ideally with a track record of leading ICT projects in a regulatory context
* stay agile and adaptable – embrace change, think on your feet, and deliver solutions in a rapidly shifting landscape.
If you're passionate about compliance, technology, and delivering positive change, we'd love to hear from you.
The salary range for this role is $130,571 - $139,769 per annum, plus superannuation and annual leave loading.
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About us
IPART makes the people of NSW better off through its independent decisions and advice. The Insurance Monitor function helps deliver lower insurance premiums by monitoring insurers during the NSW Government's reform of emergency services funding.
In November 2023, the Government announced that it would remove the Emergency Services Levy, and consult on a new fair, state-wide, sustainable contribution system to fund the emergency services agencies. To support the reform, IPART was appointed as the Emergency Services Levy Insurance Monitor. We have strong powers to monitor insurers and to take action if insurers do not pass on the savings arising from the removal of the levy in premiums.
Our role is to give the community confidence that insurers will remove the Emergency Services Levy from their premiums. We will do this by monitoring insurers' pricing and conduct through the transition away from the Emergency Services Levy.
Please refer to the IPART website for more information on the Insurance Monitor division and IPART more widely as an organisation.
Our organisational values are:
* Integrity and courage – we are willing to make the difficult decisions
* Curiosity and openness – we seek out and develop new ideas that will improve our work
* Respect and inclusion – we bring together diverse experiences and skills to generate better solutions
* Making a difference – we pursue better outcomes for the people of NSW
If your values align with ours, we want to talk to you
For more information go to Work at IPART | IPART )
Applying for the role
Applications should include a cover letter (maximum 2 pages) that addresses the requirements detailed in the Role Description and a resume (maximum 5 pages) which clearly details your skills and experience as relevant to this role.
Your application and cover letter must address the focus capabilities – these are highlighted in bold in the role description.
You must also separately address each of the following Target Questions (300-word limit per question). Please note failure to provide a response to these questions may limit your application progressing to the next stage.
1. Please briefly outline your motivation in applying for this role
2. Describe a time when you had to deliver a project or initiative under significant time or resource constraints. What was your approach, and what did you learn?
3. Describe a time you had to communicate complex compliance or technical information to a non-technical audience. What strategies did you use?
Applications close Tuesday 27 January 2026 at 10.00am. Late applications will not be accepted.
For further information about the role please contact Mamata Titus, Manager, Compliance & Enforcement, Insurance Monitor, at
Our Commitment to Diversity, Inclusion & Flexibility
IPART is proud to be an EEO Employer. We encourage and welcome applications from people from diverse backgrounds including Aboriginal and Torres Strait Islander people/s; people living with disability; people from a Cultural and Linguistically Diverse (CALD) background; people who identify as LGBTQI+; people with a lived experience of mental health; veterans, and people of mature age.
We want you to bring your best self to this application process. If you feel you may require an adjustment during any stage of the recruitment process, please contact our HR Team via or
Additional information
* This recruitment process will include pre-employment screening.
* To apply for this role, you must be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport, or if you have a visa that allows you to work in Australia for the weekly hours specified and the term of employment does not exceed your current visa term.
* This recruitment activity may result in the creation of a talent pool to fill other ongoing and temporary vacancies for similar roles within IPART. Placement in the talent pool remains valid for 18 months.
* Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.