Security Control Room Operator Casual - Southbank and Roma St Parklands
Casual Security Control Room Operator to monitor CCTV, manage alarms, coordinate responses and support site safety.
Flexible shifts available.
18th November, ****
Security Control Room Operator – Casual (Level 2 Rate)
Location:
Southbank and Roma St Parklands
Trident Services Security Pty Ltd is an industry leader in the provision of integrated services, including cleaning and security services in retail centres, airports and parklands throughout Australia.
We pride ourselves on the delivery of highly proactive and well managed services to our Clients.
We are currently seeking suitably qualified and experienced Control Room Operators.
The successful candidates will be responsible for the delivery of high quality, client focused security services.
Your duties and area of responsibility will include:
Provide high quality customer service front line service and support
Risk identification and issue resolution
Reporting and recording incidents and various other activities whilst on shift
Responding to all medical and security incidents
Strong interpersonal, written and verbal communication skills
Responding to emergency events in accordance with site systems and processes
Ability to develop professional relationships with emergency services
Developed understanding of conflict resolution and de-escalation
The minimum requirements for this position are:
Current First Aid and CPR Certificates
Current Security License with at least Crowd Control and Monitoring
Effective verbal and written communication skills
Well-developed client service skills
Customer Service experience
Flexibility to work within a rotating 24/7 roster
High personal integrity and grooming standards
Previous experience in a highly regulated environment - Desirable
Organised - outcome and deadline oriented
Trident Benefits:
Full professional uniform provided
Stable, long-term employment
On-site training, professional development
Trident is an equal opportunity employer and actively encourages candidates who are Aboriginal and/or Torres Strait Islanders to apply.
If you have the skills, knowledge and experience we are seeking, please apply for this role at ?
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