TransPerfect Is More Than Just a Job...
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
TransPerfect Is More Than Just a Job...
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
About The Job
TransPerfect is a world leader in artificial intelligence, website and software localization, GMS (Globalization Management System) software products, and enterprise-level, professional translation services. Our translation solutions allow a diverse array of clients to deliver local language products, services, applications, training, and content in a culturally appropriate manner. We were founded on the belief that great service is, and always will be, a key differentiator in the localization industry.
TransPerfect is looking for a dynamic and team oriented individual with high energy and drive to join the Content Solutions Team as a Content Solutions Engineer supporting the Asian market.
We are looking for an content solution engineer with focus on our AI/MT and GlobalLink Focus to join the Team.
This Is a Multi-functional, Client-facing Role That Combines
* Subject Matter Expertise (SME) in Artificial Intelligence (AI), Machine Translation (MT), and Generative AI
* Strategic pre-sales support across the GlobalLink suite
* Technical consulting and solution architecture
* Key account and program management collaboration
The ideal candidate operates at the intersection of AI innovation and enterprise localization technology. As a Content Solutions Engineer, you will serve as both:
* The AI/MT expert during pre-sales engagements
* A technical advisor and solution consultant for the broader GlobalLink suite of products
* You will work closely with prospective and existing clients to:
* Gather requirements
* Identify automation and optimization opportunities
* Design AI-powered and GlobalLink-enabled solutions to address complex global content challenges
You will also support strategic client relationships by ensuring successful adoption of both AI/MT capabilities and GlobalLink platform solutions. Key Responsibilities AI & MT Subject Matter Expertise
* Act as SME in sales opportunities involving AI, MT, and Generative AI
* Lead client presentations, workshops, and technical discussions
* Evaluate LLM and MT options for external clients and internal production
* Design AI-powered workflows aligned with client use cases
GlobalLink Solution Support
* Support pre-sales efforts across the GlobalLink suite, including workflow automation, integrations, reporting, and content management capabilities
* Translate client business requirements into scalable GlobalLink configurations
* Collaborate with Sales and Product teams to position GlobalLink strategically within enterprise accounts
* Ensure alignment between AI/MT solutions and broader platform architecture
Consulting & Implementation Oversight
* Propose pilot programs and define implementation roadmaps
* Establish KPIs and success metrics
* Coordinate with AI/MT Implementation and GlobalLink teams for deployment
* Ensure smooth communication between clients and internal stakeholder.
* Contribute knowledge and expertise to repository of responses to questions from requests for proposal (RFP) and requests for information (RFI) tender and selection processes.
Requirements
* BS/BA required
* Direct experience with MT, Generative AI, LLM, or other NLP technologies, solutions and services
* Direct sales, client services, key account management or program management experience
* You are familiar with the localization industry and have few years experience working on complex localization projects
* Fluency in English, excellent verbal communication, and client-facing skills
* Technical mindset and ability to grasp complex technical concepts
* Must possess a sense of urgency and the ability to work under pressure
* Demonstrate a high degree of attention to detail and ownership
* Experience managing multi-faceted projects from inception to launch
* You are dynamic, proactive and service-oriented
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