Account Management Role
Job Description
We are seeking a talented Account Manager to join our team. As an Account Manager, you will be responsible for driving revenue growth across our full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle.
You will partner closely with our Global Sales Team to drive Total Book of Business growth. Additionally, you will be partnering with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams.
Required Skills and Qualifications
To succeed in this role, you will need:
* Five or more years experience in account management, inside sales, customer success or other relevant business areas (ideally in Public Sector- Australia/NZ)
* Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures
* Proven track record of meeting or exceeding performance goals
* Experience managing high-revenue customer engagements with Enterprise-level customers
* Experience managing complex, end-to-end sales cycles is preferred
Benefits
Atlassian offers a wide range of perks and benefits designed to support you, your family, and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit our website.
About Us
We believe that the unique contributions of all Atlassians create our success. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.