About Us
Komatsu Forklift Australia promote, sell, hire and service the full range of Komatsu forklifts with niche products to ensure that we have the right solution for our customer's needs.
Join the Komatsu family and you'll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth.
The Opportunity
We have a rare opportunity for an experienced Spare Parts Interpreter to join our team.
This is an exciting opportunity to join OEM that genuinely cares for its staff and customers.
Reporting to Operations Manager, the role will see you lead the team who interpret, process and support customer spare parts requirements.
Your leadership, strong customer service and problem-solving skills will allow you to excel in this role.
You will leverage on a variety of communication tools and techniques to ensure prompt turnaround to spare parts inquiries and orders.
As a Parts Interpreter at Komatsu Forklifts you'll be supported not just professionally but personally too.
We are committed fostering a learning culture in a diverse environment and see the support and recognition of training and education as the key to your personal development so you can achieve your goals.
We also provide a phone and uniforms/PPE for you.
Roster
Monday to Friday 7:30am-4pm so you can be home every day to enjoy the afternoon
Location
Townsville Branch
Key Responsibilities
Compile quotes for the service department and external customers
Prepare customer invoices and external and internal sales and data entry into parts computer
Review market competitiveness of our parts and discuss discounts for volume customers
Arrange courier pick-ups and deliveries
Control all stock replenishments for the warehouse and field service vans
Prepare and dispatch inter branch stock transfer requests
Assist Field Service and Workshop technicians in locating and ordering parts for breakdown repairs
Process and prepare all parts required for Workshop Sales and Hire Preps
Process daily paperwork including booking out parts collected for jobs and all completed incoming part orders
Raise Purchase orders and Goods receipt and update stock purchased
Identify problems relating to the product and process and make recommendations
Use Personal Protective Equipment (PPE) and comply with EEO practices and procedures
Knowledge, Skills and Abilities
Experience in a similar role within automotive/light vehicle industry
Passion for leadership and mentoring people to be the best they can be
Customer focused and the ability to liaise with internal and external customers
Experience in inventory control and warehouse systems
Understanding of Parts Sales & supply chain activities
Strong communication skills - verbal and written
Competent in Microsoft Office
Current driver's licence and Forklift ticket
Benefits
At Komatsu Forklift Australia, we have proven career pathways into various exciting fields.
We are committed to creating a learning culture and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals.
We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:
Technology: Discounts on Apple, Dell, Lenovo and Microsoft products
Health: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
Travel: Discounts with Avis, Qantas, Crown Hotels, IHG and travel agents
Komatsu offers a zero-harm culture in the workplace, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations.
Join the Komatsu family and you'll become a part of a dynamic, supportive, and inclusive work environment, with opportunities for career progression on a global scale, training, and personal growth.
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