About WIOA
The Water Industry Operations Association of Australia (WIOA) is a not-for-profit member-based organisation dedicated to supporting operational staff and their employers in the water industry. With over 6000 members, WIOA produces several publications, delivers training, conferences & events, resources, and networking opportunities to help members stay connected, share knowledge, and grow professionally. Our culture is collaborative, inclusive, and focused on making a real difference in the industry and the communities we serve.
About The Role
We're seeking a dynamic and creative Communications Lead to drive our national communications and marketing strategy. Reporting directly to the CEO, you'll take ownership of how we communicate with members, partners, sponsors and the broader industry—bringing our brand, stories and initiatives to life across Australia. This is a hands‐on role where strategy meets execution—perfect for someone who thrives in a fast‐paced, purpose‐driven environment. You will predominately work from home when travel is not required, and we offer flexibility around home commitments. This is a Full Time – Fixed Term Contract 1 year with consideration for +1 year / ongoing.
Responsibilities
1. Lead the development and execution of WIOA's national communications and marketing strategy; ensure consistent, high‐quality messaging across all channels, programs and regions while driving continuous improvement in communication effectiveness and reach.
2. Partner closely with the Leadership Team to Deliver Impactful Communications that engage and support Sponsors, Exhibitors and Members.
3. Strengthen and Evolve WIOA's Brand Identity across all platforms, ensuring all communications reflect a professional, inclusive and industry‐relevant tone.
4. Oversee and enhance brand guidelines and visual standards to maintain a modern, clean and water‐industry aligned presence.
5. Support partners and sponsors to effectively align with and represent the WIOA brand.
6. Lead the development of engaging, high‐quality content across multiple channels, including member communications, industry news, event promotion and coverage, and awards programs.
7. Create Compelling Storytelling that showcases member achievements, industry impact and WIOA initiatives and values.
8. Oversee the production of key publications such as WIOA Words, Operator, WaterWorks, Success Report and Practical Guides.
9. Manage and Grow WIOA's Digital Presence across key platforms, including LinkedIn and Facebook, by developing and executing targeted social media strategies that increase engagement and reach.
10. Monitor performance metrics to optimise campaigns and ensure all content is timely, relevant and visually engaging.
11. Drive Communications for Major National Events, Conferences and Awards in partnership with the Manager Events, from nominations through to celebrations, and provide on‐ground support at major conferences.
12. Lead the delivery of Interest Days within your state and nationally as required.
Qualifications
13. Proven experience in Graphic Design, Communications, Marketing, or Content Leadership.
14. Strong skills across Digital, Social Media and Content Creation.
15. Experience with tools like WordPress, Mailchimp, Canva/Adobe, Issuu.
16. Ability to Manage Multiple Priorities and deliver high‐quality outcomes.
17. A proactive, energetic mindset with a 'gets it done' attitude.
18. You can be located in any state within Australia but will need to be an Australian citizen.
19. A current driver's licence and ability to travel interstate as needed.
Bonus Points
20. Experience in Membership Organisations, Associations or Events.
21. Exposure to Infrastructure, Utilities or Water Sector.
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