Pullman Port Douglas, Mitre Street, Port Douglas, Queensland, Australia Req #4074
Thursday, 20 February 2025
Pullman Port Douglas Sea Temple Resort & Spa, located in the picturesque town of Port Douglas, just an hour's drive north of Cairns, offers a range of accommodations including studios, two and three-bedroom apartments, and a three-bedroom beach front private villa. Our resort offers all-day dining at ALUCO Restaurant & Bar, a relaxing Pool Bar, and Vie Spa with customised facial treatments and relaxing massages leaving guests renewed and revitalised. With two meeting rooms accommodating up to 200 guests and three additional wedding locations at the resort, we cater to both leisure and corporate travellers alike. During your down time, explore all that the region has to offer, from the Great Barrier Reef to the Daintree Rainforest.
Purpose
As a Spa Therapist, your primary focus lies in curating a profoundly calming and tranquil experience for our guests. Your commitment to exceptional customer service, combined with your expertise as a Spa Therapist, ensures all guests receive personalised care that is deeply oriented towards their relaxation and well-being.
* Contract Type: Permanent Full-Time
* Employer: Accor Aust & NZ Hospitality
Primary Responsibilities:
* Deliver a variety of pampering experiences, from soothing relaxation sessions and comforting pregnancy massages to rejuvenating hot stone treatments, refreshing facials, invigorating body therapies, indulgent pedicures, and exciting spa packages.
* Develop a strong understanding of the spa's products and the wide range of treatments and services we offer.
* Provide exceptional customer service to our valued guests, all while maintaining a professional charm.
* Maintain the spa's inner and outer sanctuaries in impeccable, spic-and-span, and oh-so-inviting conditions, including keeping our stock of linen and supplies plentiful, ensuring we are always prepared.
* Seamlessly handle appointments, payments, and those essential administrative tasks, making it all look like a breeze.
* Exude confidence as you dazzle our guests with personalised home care recommendations and effortlessly meet those retail targets.
Skills & Experience:
* Hold a Diploma or Cert IV in Beauty Therapy or Massage, showcasing dedication to professional qualifications.
* Exemplify impeccable grooming, presentation and have a thoughtful communication style.
* Possess expert time management skills, with the ability to customise treatments for each guest's unique needs.
* Maintain composure and agility under pressure.
* Bring a proactive, positive attitude, complemented by Hotel / Resort Spa experience, and be available for weekend and late-shift flexibility to meet guest needs.
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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