Pub Operations Manager
The role involves being the face of the pub when the manager is away. You will be supporting the management team to maintain a high level of service, safety, and customer satisfaction.
About the Role
* Develop strong relationships with regular customers to enhance their experience
* Support the management team to ensure efficient operations, smooth service delivery, and effective communication
* Assist in supervising staff to promote teamwork, quality service, and adherence to company policies
* Analyze issues and implement solutions to prevent problems from escalating
About You
* You have prior experience in hospitality or a related industry, preferably in a supervisory or leadership role
* You possess excellent communication, interpersonal, and problem-solving skills
* You are able to work independently, prioritize tasks, and manage your time effectively in a fast-paced environment