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Client service officer - griffith

Griffith
NSW Department of Communities and Justice
Posted: 11 March
Offer description

Client Services Officer

Location: Griffith (and other Local Courts within the Hub)Temporary – Full TimeClerk Grade 1/2, base salary ($75,728 - $82,329), plus employer's contribution to superannuation and annual leave loading

Your Role

As a Client Service Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to responding to customer enquiries, data entry and records management. You will assist with the effective operation of Court rooms, perform administrative services to meet statutory obligations and deliver high‐quality professional services to clients. Your knowledge and confidence with core office software applications or other technology will see you succeed in this role. Please note that the Court Officer role involves exposure to graphic content, including images, photographs and discussions relating to violence, sexual assault and/or homicide matters.

What You'll Do

As part of the Court Services Team, you will liaise effectively with a wide range of stakeholders, provide high‐quality support to customers on the counter throughout various courts within the hub, telephone and via email, using computer systems to enter data accurately. You will also ....

* Foresee the requirements of the judiciary and other key stakeholders in the courtroom environment to provide a timely and effective response
* Provide a high level of clerical and administrative support to the court and registry
* Support the effective execution of improved work practices
* Have the ability to adapt quickly to working in different jurisdictions and teams

What We're Looking For

* Candidates must hold a valid Australian Driver's Licence
* The successful candidate must be willing to travel to other locations within the hub which will include overnight stays up to a week.
* A departmental motor vehicle will be provided when available and the appropriate allowances paid for travel.
* You will have strong communication skills; you are able to take direction and work well within a team.

What We Offer

* A challenging and rewarding career
* Flexible, autonomous work environment
* Competitive pay and conditions
* Training and development opportunities to build and maintain capabilities
* Health & Wellbeing and Employee Assistance Programs.

Applications Close

Friday 13th March 2026 at 11:59:00 pm

Inclusion and Diversity

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.

How to Apply

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up‐to‐date résumé (maximum 5 pages). For more information about the role or what it's like to work for DCJ, please contact the hiring manager James Deering at james.deering@justice.nsw.gov.au. If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Matthew Oakley on 0447 682 014 or email Matthew.oakley@dcj.nsw.gov.au.

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