Overview
Employment Type: Temporary Full Time until February 2027Position Classification: Administration Officer Level 2Remuneration: $66,608.03 – $68,817.27 per annum + SuperHours Per Week: 38Requisition ID: REQ640843Location: Maitland HospitalApplications Close: Sunday 22nd March 2026
Join Maitland Hospital and Make a Difference Every Day
Maitland Hospital is seeking a motivated Administration Officer Level 2 to provide essential administrative and clerical support across a range of hospital services. This role offers the opportunity to contribute to the smooth operation of healthcare services in the Maitland and surrounding Hunter region community. Applicants are encouraged to demonstrate their skills, experience, and ability to work effectively in a dynamic hospital environment.
About the Role
As part of the Administration Team, you will support the smooth operation of hospital services including Emergency, Admissions, Outpatients, Switchboard, and more. Your work will directly contribute to efficient patient care, effective communication, and safe record keeping across the hospital.
Key Responsibilities
* Act as the first point of contact for patients, staff, and visitors via phone, email, and in person
* Manage confidential records and filing systems with accuracy and discretion
* Prioritise and organise multiple tasks in a busy environment
* Support inter-hospital transfers, patient admissions, discharges, and billing processes
* Provide secretariat support for meetings including agendas, minutes, and video/teleconferencing
* Maintain detailed patient records to ensure compliance with legislation and safe care delivery
* Assist with rostering, bookings, and departmental communications to ensure smooth operations
About You
You are a highly motivated and professional individual who thrives in dynamic and fast-paced healthcare environments. You bring a strong sense of responsibility, adaptability, and commitment to delivering accurate and efficient administrative support.
Key strengths include:
* Demonstrated ability to manage confidential and sensitive information with the highest level of professionalism and discretion
* Proven capability to work effectively across a 24/7 rotating roster
* Exceptional attention to detail, accuracy, and organisational skills, particularly under pressure
* Ability to work autonomously while collaborating seamlessly within a multidisciplinary team
* Flexibility to adapt to changing priorities and support multiple departments efficiently
* Strong communication and interpersonal skills, fostering positive relationships with staff, patients, and visitors
Benefits
* Exposure to a wide range of hospital departments and administrative processes
* Professional development and training opportunities
* Opportunities to step into higher-grade duties during relief periods
* Salary packaging options, Fitness Passport, and Employee Assistance Program (EAP)
* Paid annual leave, parental leave, and flexible roster arrangements
Need more information?
For role related queries or questions contact Ian Bisby on email (contact details not shown in this summary).
Additional information
* To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
* We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
* An eligibility list will be created for future temporary full or part time vacancies.
* This position is full time; however, part time/job share arrangements may also be considered.
* Casual opportunities may be available for recommended applicants.
Information for Applicants
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria consider resources provided by the employer.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay. Salary packaging can cover a range of personal expenses including novated motor vehicle leases and relocation expenses.
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