**Administration Assistant**
- Leading not-for-profit, values based organisation
- Supportive team environment and salary packaging benefits, based in Trararlgon.
- Fulltime hours available Monday to Friday 8.30am - 4.30pm but will consider job sharing
**What YOU do matters!**
- Do YOU have a flair and passion for working with seniors? If so, join our Retirement Living team at Dalkeith Heights Retirement Village
- **. **You'll be part of a diverse, engaging and collaborative culture that is guided by our values of respect, responsibility, community and spirit. Based at Reception in the Community Centre of the Retirement Village you will provide a friendly and welcoming "front of house" approach to residents, families, visitors and staff.
**As a customer-focused Admin Assistant, your 'typical day' will have you**:
- Performing reception and administrative duties to meet customer needs
- Providing front of house customer service to the residents, visitors and staff
- Conducting orientation tours of the Village when delegated by the Village Manager
- Maintaining office inventory and resident database records
- Supporting in site recruitment activities including advertising vacancies, scheduling interviews, and assisting with employee onboarding and orientation
- Submiting resident move-in and departure information
- Liaising with the Retirement Living Accountant regarding resident fees and recharges
- Working with the Property Services personnel to ensure efficiiencies within the Village maintenance system
- Creating genuine connections with residents and staff
**To thrive in this role you will have**:
- Previous experience in administrative support or customer service
- Proficiency with Microsoft Office and various computer systems
- A high attention to detail, accuracy and effective time management skills
- A friendly and positive attitude and the ability to demonstrate client-focused behaviour
- Excellent verbal and written communication skills
- Experience working with customers over the age of 55
- Certificate IV in Business Administration or a similar qualification
**As a valued employee, your experience matters. Look forward to**:
- Being part of a trusted team within a supportive community
- Proudly being part of a business that values Respect, Responsibility, Community, and Spirit
- Engaging in meaningful work with a strong commitment to customer experience
- A competitive salary (with salary packaging and meal & entertainment benefits)
- A comprehensive on-site orientation, training, and support
- A dedicated L&D; team and learning culture putting you in the driver's seat of your ongoing professional and personal development
**About Benetas**
- Benetas is a leading not for profit organisation dedicated to actively working with older Victorians, their friends and carers, through a range of residential aged care, primary care and in-home services. We care about our people's health and wellbeing, and are committed to our reputation as a truly great place to work and volunteer. We are a recognised leader in gender equality, having been awarded an Employer of Choice citation since 2006. We are proud to provide an inclusive workplace - with a diverse workforce that is reflective of the client base.
**Keen to join us?