Digital Communications Manager
Sydney – Hybrid (3 days in office)Full-time | Permanent
Pay Range
A$105,****** / yr – A$110,****** / yr
Overview
We're recruiting for a national peak body representing the finance industry – from fintechs to fleet providers and consumer lenders.
They're creating a brand-new Digital Communications Manager role to elevate how they engage with their members – more personalised, timely, strategic, and aligned with the fast-paced policy and advocacy work happening across the organisation.
What You'll Do
Lead and evolve member communications
Deliver a refreshed, member-first communications strategy that's personalised, timely and relevant.
Oversee regular newsletters – weekly news edit and monthly CEO message – ensuring content is sharp, digestible and aligned with our authentic voice.
Create high-quality content across channels
Write clear, compelling communications around industry news, policy developments and advocacy updates.
Shape digital & social strategies; deliver content for email, website, LinkedIn and other digital touchpoints.
Develop visual content – infographics, social content, presentations, video and podcast.
Manage day-to-day website content, ensuring accuracy, UX and SEO best practice.
Guide and enhance our social media strategy with support from the social media coordinator.
Plan and execute digital campaigns tied to policy initiatives, events and industry moments.
Build clarity from complexity
Work cross-functionally to understand priorities and help 'join the dots' for members.
Assess what news, insights or updates matter most – then translate them into clear, actionable comms.
Use analytics (with a data analyst) to understand what's resonating and refine our approach.
Who You Are
3–5 years of experience in communications & digital marketing, ideally within financial services or policy-heavy environments.
A strong writer who can turn complex policy information into crisp, useful communications.
Comfortable balancing strategy with hands-on delivery – a doer who gets things out the door.
Digitally fluent – confident using Canva, CRM platforms (Dynamics 365) and basic design tools.
Experience in the finance sector is highly regarded.
Curious, adaptable, and ready to pivot as priorities shift.
Able to hold your own – good judgement, collaborative mindset and the backbone to recommend a better way forward.
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