Field Service Technician
This role involves delivering quality service to customers by performing scheduled maintenance and safety & function checks. You will play a significant part in the company's growth and overall success.
Responsibilities:
* Servicing and repair of material handling equipment in a dedicated territory and customer base.
* Latest field-based mobile technology to assist you to manage your daily work schedule.
* Inventory input on your Company allocated service van & customer sites - Deliver a professional level of service.
* Gain experience in dealing with Australia's top tiered customer base.
* Perform routine maintenance & complete service work – Reactive & Planned.
* Accurately maintain important service records of work performed by you.
What We Offer:
* A competitive hourly rate with incentives and excellent potential for overtime.
* Initial 8 Week onboarding and industry leading training program.
* Fully equipped service vans or weekly tool allowances provided.
* Full time role with regularly available overtime.
* Earn additional money with our industry leading incentive programs.
* Safety Recognition Program for safe work practices.
* Ability to further your career and expand your profession into roles such as management, other internal roles or even engineering.
* Specialised ongoing training from industry leading professionals.
Typical Crown Technician Tasks and Duties?
* Conduct customer-focused scheduled and 'breakdown' services.
* Assist in the preparation of field-based quotes for customers through the completion of jobs.
* Record notes and file service records appropriately – be a part of the service team and provide high level customer service to help our customers' solve their material handling needs.
* Access to industry-leading training and development and grade progression opportunities, including potential opportunities to train less experienced service technicians in more complex aspects of service and repair work in the field.
* Maintain up to date technical knowledge, including emerging technologies in automation and telematics.
* Keep up to date with industry trends, new products and services.
* Partner with the Company and maximise additional sales and service across a dedicated customer base.
Benefits:
* A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
* Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
* Corporate Rates for Private Health Insurance.
* An inclusive working environment.
* An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.