About this role, transforming hearing healthcare is our mission worldwide.
* We deliver exceptional standards of care and communication through collaboration with audiologists.
A Customer Experience Specialist joins our Retail store in Bendigo, working to meet the unique needs of every customer.
* Handle customers at the front desk.
* Support sales inquiries and contribute to store success.
* Greet and meet new customers, handle calls, and provide required information.
* Represent our values and vision.
* Create customer satisfaction through good relationships and quality services.
* Actively participate in revenue generation and promotional activities.
What We Are Looking For
* Total customer devotion and people champion qualities to ensure clinic success.
* Computer literacy, including basic knowledge of software applications and experience with internal databases or appointment booking systems.
* Sales skills to support professionals in servicing clients and achieving targets.
* A pro-active mindset with flexibility, agility, and positive reaction to change.
* Ability to develop strong working relationships and work with minimal supervision.